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Get In Touch

Corporate Offices

Trans World Entertainment Headquarters
38 Corporate Circle
Albany, NY 12203
(518) 452-1242

Trans World Entertainment NYC Office
450 Lexington Ave
New York, NY 10017

etailz, Inc. Headquarters
2818 N. Sullivan Rd. (Suite 130)
Spokane Valley, WA 99216
(855) 300-2710

Investor Relations

Ed Sapienza, Chief Financial Officer
Trans World Entertainment
38 Corporate Circle
Albany, NY 12203
(518) 452-1242

Financial Relations Board
Marilynn Meek
mmeek@frbir.com
(212) 827-3773

FYE Customer Service

Phone
(518) 452-1242
Choose customer care option

Email
customerservice@fye.com
When sending email to orders or billing, please include your order number and email address as well as any other relevant information.

Backstage Pass/Backstage Pass VIP
(877) 351-2131
Spanish speaking customers can call (866) 766-0251